TO:
Principals
Assistant Principals
Administrative Assistants
FROM:
Katie Bastian, Director of Nutrition Services
Attached are the following:
- Updated Meal Deficit Guidelines
- English and Spanish Principal Deficit Letters
- Skyward Deficit Collection Checklist Paper Example
-The Skyward Meal Deficit Checklist is live in Skyward now and we will be sending out training very soon!
-Before a student can be sent to the Meal Deficit Liaison for collections, the previous tasks must be completed and documented in full by the Clerk and Principal.
-Funds that have been donated to the school for the purpose of paying off student meal debt cannot be used to pay off a student account and then have that account sent to collections. The purpose of specific Nutrition Services donated funds are to help families that are in the deficit. The school can use any other school funds to pay off student accounts so they can then be sent to collections.
-What to do if a student account already exceeds $100?
The collection process must start from the beginning of the process, but can be accelerated due to the monetary value. Documentation of the entire process is required.
-Clerks need to make 1 phone call and document it.
-Principals need to make 1 phone call and send 1 letter and document it.
-At that point, the principal can choose to send the student’s account to the Meal Deficit Liaison if no payment has been made.
-If the Meal Deficit Liaison is not able to collect payment from parents, meal deficits must be paid in full by the school before the account can be sent to collections. Collection agencies will retain a percentage of funds collected for their services. The percentage will come out of the funds returned to the school.
-Because this process and support position has just been created, and we are in a new school year, schools must help us by documenting the school-based steps prior to submitting the request for collections.
