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Protocol for Heating and/or Air Conditioning Issues – December 2016

Principals:

​Several inquiries have been directed to our office regarding proper protocol when a school is having heating and/or air conditioning issues.  Please adhere to the following steps and take a minute to share this information with your administrative assistant and head custodian.

  • T​he first step is to have the custodian submit a work order.
  • ​If a work order has been completed and the problem continues, or if ​one of our HVAC technicians hasn't yet diagnosed the problem and the temperature is affecting the learning environment, the second step is to call the maintenance department directly​ at 801-567-8862.
  • ​Please refrain from having teachers contact the maintenance office, as this can create multiple work orders for the same issue.
  • When contacting the maintenance department, the call should come from ​the principal, administrative assistant, head​ custodian, or ​assistant/​sub custodian.

In addition, ​please help us be as efficient as possible by making sure teachers and staff ​at your school involve the head custodian when maintenance issues need to be resolved.  The head custodian should be the point of contact between the school and the maintenance department.  Perhaps this could be an agenda item for your next faculty meeting.​

​Have a wonderful holiday season and t​hanks for your cooperation.

 

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