DATE:
August 28, 2025
TO:
All Administrators
All Administrative Assistants
FROM:
Steffany Ellsworth, Support Services Manager, Information Systems
SUBJECT:
ParentSquare Transitioning to 10-Digit Number for Text Messaging
ParentSquare text messages will start to be sent from 10-digit phone numbers instead of the standard 5-digit short code, beginning August 21. This will change text messages from a single text thread to multiple threads organized by conversation and school, making it easier for parents and guardians to save contacts and organize conversations by providing distinct numbers for different types of messages. Direct messages, classroom posts, and school-wide posts will transition to 10-digit numbers with local area codes. Digests, district posts, and alerts will be unaffected.
You can find a sample communication post to send to parents and more detailed information in our help article.