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Update Your Apple ID Email – JSD Email Accounts Not Supported

TO:
Administrators
Administrative Assistants

FROM:
Steffany Ellsworth, Support Services Manager in Information Systems


Do you have an Apple ID using your district email address?

Your Apple ID is your Apple account for App Store downloads, iCloud storage, and other Apple services. Not all staff with an Apple device have an Apple ID. Only staff who have used the App Store, iCloud or other Apple services have an Apple ID. Some Staff are using an Apple ID that they created using their district email address. These Apple IDs are in the format of firstname.lastname@jordandistrict.org. Despite the fact that these Apple IDs are using your district email address, these are personal Apple IDs that are managed by Apple and not Jordan School District. You will no longer be able to use your district email address for these Apple IDs. If you have an Apple ID using your district email address, then you will be receiving an email from Apple instructing you to choose a different email address.

What to expect if you want to continue using this Apple ID: 

  • Wait for the email from Apple before updating your email address.
  • Choose an email address that is not your district email address.
  • Previous purchases and iCloud data will not be affected.

What to expect if you DO NOT want to continue using this Apple ID:

  • You can ignore the email from Apple and any notifications you receive over the next 60 days.
  • Previous purchases and iCloud data associated with this Apple ID will become unavailable.

Who Can I Contact?

If you have any questions, please contact your building IT Support Technician or the Information Systems help desk at 801-567-8737.

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